Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

Martyn Marriott
Bought a little Merc a150 for my dad a while ago and been waiting to see how it went. It's a great little car, no issues really happy. Helpful people would recommend!
Ryan RW Whytock
I bought a 61 plate Audi A6 S Line from Ebony & Ivory and have received excellent service before, during and after the sale. From day one, Ebony & Ivory made it a breeze to view the Car and test drive. I was given the keys to the Car and was welcome to have a look on my own at my own leisure. Then when I asked to take the Car for a test drive, they pulled the Car onto the front, put the trade plate in and let me test drive the Car on my own. I fell in love with it and the service was top notch aswell. Even though the Car came with a 3 month warranty, I opted for another 12 months warranty for only £200 which covers everything on the Car! Bargain! I'd highly recommend Ebony & Ivory to anyone looking to purchase a Car. Very friendly staff which made the sale so simple and easy. I test drove the Audi Tuesday, placed a reservation fee and went on Thursday to pick the Car up (they even stayed open a little later to finish the sale for me) and off I went! Thank you Ebony & Ivory, awesome Car and an awesome service!
Tony Watson
Fantastic customer and after sales service. Would highly recommend
Nathan Rock
Excellent professional service right from the phone call enquiry. The guys did a great job preparing my A3 for collection. Nice Dealership and website to! super happy, would highly recommend 👌
Leanne Cartwright
I recently purchased my new car from Ebony and Ivory motors and cannot rate the entire experience high enough. From start to finish (which was less than a week total) Ben, Nick and Kathryn were on the ball. They offered a fantastic, friendly yet professional service, took car if everything and made the whole car buying experience, a pleasure! When I upgrade, they are the only people I'd go to again. The car is an absolute dream and I couldn't be happier with it.
Damian Wright
Bought a 2011 seat leon fr+ 6-7 weeks ago. Dealt with Ben and was dealt with in an amazing manner.ben wasn't pushy or tried to sell things on top of the deal. in fact I had to go find him regarding the purchase of the car.nothing was too much trouble and sorted things I was unhappy with however small.when I first mentioned to my wife that I'd seen a car at ebony&ivory she was unsure about it due to the previous owners and the dealings of ebony&ivory but after a meeting with ben and viewing of the car we were settled with the company and the car.i took out extra warranty at a good price and haven't had to use it. Would I buy from ebony ivory again....definitely. would I deal with Ben again......most definitely. When searching for another car I will certainly be popping in here first.thanks again ben.
Chelsea Yardley
Picked up my Audi a1 today and I've had excellent service throughout! couldn't thank or recommend you enoughâ”
Sarah White
Absolutely 5star service from the guys here!
There was no pressure whatsoever when I first arrived & enquired about the car.
Nick was friendly,knowledgeable & very willing to explore an additional option I wanted retro fitted. Everything was handled extremely efficiently & the car was ready to go in no time, looking stunning when I collected it - even though it was raining!
From start to finish they gave superb customer service, & it's definitely been the most pleasant car buying experience I've ever had! Highly recommended from a very happy owner of a superb car!
Jonathan Fretwell
bought an Audi a6, ben and his team were extremely professional and helpful, top service from a great garage. Will get my business again in the future.
Ryan Reeves
Bought our second Audi from these guys dealt with both Ben and Nick. Top class service they definitely go the extra mile to make sure the customer is happy. Highly recommend. Relaxed sale no pressure free to roam at your own pace. All cars are prepped to showroom standard and reasonably priced.
Thanks again.
Ryan & Stef
Paul Smith
Bought an A6 from these a month ago. So far so good. Good service. Nick is a good guy.
Wayne Baker
just brought my ford mondeo of these guys and I'm very happy great service and great car a1
Shane Lamon
I bought a beautiful Audi A5 Convertible from them nearly 2 weeks ago. Travelled a fair way to look at the car and I wasn't disappointed with how it had been described to me. Great car in very good condition. Nick was nice guy with no pushy sales patter as you so often get. Really pleased with my car and would definitely recommend this dealer and go back when it comes time to change my car again
Steve Morgan
Went to look at an A4 S line and within 5 minutes of being there I was given the keys for a test drive , came back from the drive and decided there and then to buy it ,there was no pressure to buy which made the decision even easier . I've had my car for 2 months and it's been faultless until it developed a misfire ,I rang Ben at E &I and the car was collected and sorted straight away with no quibbles and no cost to myself . I will be using these guys again for my next Audi whenever that maybe . Top cars ,top people, other car sales should take a leaf out of Ebony and ivorys book . Steve happy customer 👍
Maureen Raphael
I would recommend Ebony&Ivory, I bought a 7 year old A5, as with any used car they can have problems, but this garage does help, they answer your calls, reply to email and most important they act to get the repair sorted.Tony Treadwell
Matthew Watson
Easiest decision i had was buying a car from this amazing garage! Trusworthy, honest and friendly staff who are all passionate about the cars they sell! Thanks to ebony & ivory motors i will be using you in the future!
Alan Williams
Bought my A1 from them a couple of months ago, Incredibly friendly, excellent customer service, Would highly recommend to anyone! �
Ben Clydesdale
Superb service from an excellent and friendly team, and the car has been a dream! Would recommend very highly, I'll definitely be shopping here again. Cheers Ben!
Oliver Wilkinson
Thank you very much I highly recommend these for a new drive
Shane James Brooksbank
Just received my lovely Audi a6 le mans from Ebony and Ivory . absolutely beautiful car . first class service from start to finish . Ben is a smashing guy, not your average pushy salesman . did everything he could to accommodate our needs. highly recommend these guys. thanks to everyone at Ebony and Ivory. Shane and fern
Allen Walker
My second Ebony & Ivory purchase in four years. Once again, top service from the team. Next time I want a car I will talk to Ben & the team first to see if they have what I want. Recommended.
Martin Cole
I bought my audi a6 s line lemans a few months ago and the car has been fantastic, the service was great no hassle or pushy sales, the car was priced well and it came with a full mot. I would definitely recommend ebony and ivory motors to anyone looking to buy a used vehicle.
Michala Phillips
Love my new Audi A4 s line. Thank you Ben and team nothing was too much trouble,very smooth tranaction. So glad I purchased my car from you very happy.! Love it.
Michala
Becky Beach
Traded our car in to get a lovely Audi a5 from these guys and was completely hassle free. From turning up to leaving ben was great. Let us look at the car at our leisure with no pressure whatsoever. Would recommend
Gelu Saveluc
Nice to deal with these guys! An exclusive "Thank you very much" to Ben, for helping me to get the car, fast and easy with very affordable and fair price. Now i drive the car that i was dreaming and i never had issues with it. Highly recommended!!! Thank you very much!
Lee-ann N Ebrima Bayo
Absolutely fantastic customer service. The staff were very helpful and were able to meet our requests. The vehicle we purchased is in great condition and drives superb so far. Thank you and will recommend them to anyone!!!
James 'Bo' Warren
I bought my Passat from here quite a while ago, all the guys are friendly and helpful, and the service is quick and totally hassle free!

I felt relaxed and trusting of the company and confident in my choice, there was no pushing or pulling from any of the guys..

I'm actually looking forward to my next car purchase from here, whenever that might be �
Jess Harris
THE best service I have ever had! I couldn't recommend this place enough when buying a car! Absolutely lovely staff, never felt more at ease. They went above and beyond for me and couldn't be more happy! Thank you so much guys!
Stuart Stott
Popped in today as was interested in an audi A4....ended up buying it! Top bloke....gave the best finance deal and gave the highest price for my p/x ....would HAPPILY recommend this guy! Look forward to picking the new car up in a few days...he even put 2 brand new tyres on aswell!
Richard Karl Wicker
I'm more than happy to recommend Ebony and Ivory Motors to anyone looking for a great car at a fair price.
What you're buying is a quality used vehicle but without the feeling you're being pressured or ripped off by a young kid in a cheap suit, with pointy shoes and a slippery sales patter, who's lost all interest the minute you sign on the dotted line!
Ben and Nick are two genuine guys who are happy to help you buy a car but don't try to sell you one. They have an obvious automotive knowledge which is reassuring and the whole experience, from first contact to driving away in our new car was positive.
Lorraine Welsh
This is how buying and p/ex-ing a car should be! I have just upgraded my 2012 Audi S4 for Ben's 2015 S4. Enquiries and negotiations were by quickly responsive email, during which I got the vibe that I was dealing with an honest, genuine and straight-up guy. We agreed upon prices, and I felt no qualms in paying the deposit before I'd seen the car or even spoken to him. The car itself was indeed everything as described, and concluding the paperwork was relaxed and easy going. It helped that I knew what I wanted, but at no point did I feel I was being "sold" to. Car dealers can suffer from a wide-boy image, but nothing could be further from the truth here: Ben is a likeable chap who genuinely seeks customer satisfaction...and he certainly has got it from me. Barry from Brighton
Neil Robson
Just bought my daughter a ford fiesta (trade in car) from them outstanding customer service car is excellent they put 12 months mot on and even serviced it very impressed for a very low priced car will defo buy from them again
Kadu DelMon
Fantastic customer service, great cars. Got my VW CC GT from here and to be honest, the more I browse around, the more I see how a great dealer ship I met. Assle free and peace of mind. Also as I was traveling from far I got to be very thankfull for their patience for holding the car for me. Travelling back to Cardiff couldnt be more relaxing. Thanks guys.